At ZIGA, we care deeply about the quality and experience behind every order.
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order, and we will do our best to assist you.
Due to the nature of skincare and haircare products, opened or used items cannot be returned or exchanged for hygiene and safety reasons.
To be eligible for a return or exchange, products must remain unused, unopened, and in their original packaging.
Shipping costs are non-refundable unless the issue was caused by an error on our side.
For any return or exchange request, please contact our support team through the contact information provided on our website.
